Shopify Flow Integration

Connect Assisty to Shopify Flow and automate your inventory and purchasing workflows. Send purchase order data, report alerts, and more to 100+ apps.

What is Shopify Flow?

Shopify Flow is an automation tool that lets you create workflows to handle repetitive tasks automatically. With Assisty's Shopify Flow integration, you can:

• Get notified when purchase orders are created, confirmed, received, or completed
• Send alerts to Slack when inventory runs low or reports are ready
• Sync data to other apps like QuickBooks, Google Sheets, Klaviyo, and more
• Automate tasks like tagging products or sending emails

Note: Shopify Flow is available on Shopify Plus plans and select Shopify plans.

Getting Started

Step 1: Enable Flow Integration

1. In Assisty, go to Automate My Work > Shopify Flow
2. Toggle Enable Flow Integration to ON
3. Your settings are saved automatically

Step 2: Select Your Triggers

Choose which events should trigger Shopify Flow workflows:

Check the box next to each trigger you want to enable.

Step 3: Create a Workflow in Shopify Flow

1. Click Open Shopify Flow to go to the Flow app in your Shopify admin
2. Click Create workflow
3. Search for Assisty and select your trigger (e.g., "Assisty Purchase Order Created")
4. Add conditions and actions to your workflow
5. Click Turn on workflow to activate

Available Triggers

Purchase Order Created

Trigger name: Assisty Purchase Order Created

Fires when a new purchase order is created in Assisty, whether manually or through automated reordering.

Available data:

• Purchase order details (PO number, status, dates)
• Supplier information (name, email, address)
• Line items (products, quantities, costs)
• Summary (total items, total cost)

Example use cases:

• Send Slack notification to purchasing team
• Create a bill in QuickBooks
• Add row to Google Sheets for tracking

Purchase Order Confirmed

Trigger name: Assisty Purchase Order Confirmed

Fires when a purchase order is confirmed or approved.

Example use cases:

• Notify supplier via email
• Update status in external ERP
• Send confirmation to Slack channel

Purchase Order Received

Trigger name: Assisty Purchase Order Received

Fires when items are received for a purchase order.

Available data:

• Receiving details (received date, received by)
• Received items (quantities, variances)
• PO status after receiving

Example use cases:

• Notify warehouse team of receipt
• Update inventory records in external system
• Trigger quality check workflow

Purchase Order Completed

Trigger name: Assisty Purchase Order Completed

Fires when a purchase order is fully completed (all items received).

Example use cases:

• Close out PO in accounting system
• Generate receiving report
• Archive PO documents

Purchase Order Canceled

Trigger name: Assisty Purchase Order Canceled

Fires when a purchase order is canceled.

Example use cases:

• Notify supplier of cancellation
• Update forecasts
• Log cancellation reason

Purchase Order Return

Trigger name: Assisty Purchase Order Return

Fires when items are returned for a purchase order.

Available data:

• Return details (date, reason, quantity)
• Affected line items
• Credit/refund information

Example use cases:

• Request credit from supplier
• Update inventory records
• Track return metrics

Using Workflow Templates

Don't want to build workflows from scratch? Use our pre-built templates:

Step 1: Browse Templates

1. In Assisty, go to Automate My Work > Shopify Flow
2. Click Browse Templates
3. Search or filter by category (Notifications, Automation)

Step 2: Download a Template

1. Find a template you want to use
2. Click Download
3. A .flow file will be downloaded to your computer

Step 3: Import into Shopify Flow

1. Open Shopify Flow in your Shopify admin
2. Click Import (or click the ⋮ menu and select "Import workflow")
3. Select the downloaded .flow file
4. Review the workflow settings
5. Click Turn on workflow to activate

Available Templates

Viewing Event History

Track all Flow events sent from Assisty:

1. Go to Automate My Work > Shopify Flow
2. Click View Event History

The event history shows:

Filtering Events

Use the filters to find specific events:

• Status: Filter by Sent, Pending, or Failed
• Event Type: Filter by trigger type

Troubleshooting Failed Events

If an event shows as "Failed":

1. Click on the event to see error details
2. Common issues:

• Shopify Flow is not installed or disabled
• Workflow is turned off in Shopify Flow
• Network connectivity issues

3. Fix the issue and the event will retry automatically

Example Workflows

Example 1: Slack Alert for New Purchase Orders

Goal: Get a Slack message when a new PO is created

Setup:

1. Trigger: Assisty Purchase Order Created
2. Action: Send Slack message

Slack message template:

🛒 *New Purchase Order Created*

*PO Number:* {{ purchaseOrder.poNumber }}
*Supplier:* {{ purchaseOrder.supplier.name }}
*Total Items:* {{ purchaseOrder.summary.totalItems }}
*Total Cost:* {{ purchaseOrder.summary.totalCost }}

Created by: {{ purchaseOrder.createdBy }}

Example 2: Email Alert for Received Items

Goal: Email the warehouse team when items are received

Setup:

1. Trigger: Assisty Purchase Order Received
2. Condition: Received quantity > 0
3. Action: Send email

Email template:

Subject: Items Received - PO {{ purchaseOrder.poNumber }}

Hi Team,

Items have been received for PO {{ purchaseOrder.poNumber }}:

Supplier: {{ purchaseOrder.supplier.name }}
Received Items: {{ receiving.totalReceivedItems }}

Please verify the shipment.

Example 3: Log Completed POs to Google Sheets

Goal: Track all completed POs in a spreadsheet

Setup:

1. Trigger: Assisty Purchase Order Completed
2. Action: Add row to Google Sheets

Columns to add:

• PO Number: {{ purchaseOrder.poNumber }}
• Supplier: {{ purchaseOrder.supplier.name }}
• Total Cost: {{ purchaseOrder.summary.totalCost }}
• Completed Date: {{ purchaseOrder.completedAt }}

Data Reference

Purchase Order Fields

Supplier Fields

Summary Fields

Line Item Fields

Frequently Asked Questions

Is Shopify Flow included with my plan?

Shopify Flow is available on all Shopify plans. However, the Shopify Flow integration in Assisty is only available on the Replenishment Center plan. If you're on a different Assisty plan and want to use Flow integration, please upgrade to Replenishment Center.

How quickly do events trigger?

Events are typically sent within a few seconds of the action occurring in Assisty. During high-volume periods, there may be slight delays.

What happens if Shopify Flow is down?

Events will be queued and automatically retried. You can view retry attempts in the Event History.

How do I debug my workflows?

1. Check the Automate My Work > Shopify Flow > Event History in Assisty to confirm events are being sent
2. In Shopify Flow, view the Run history for your workflow
3. Look for any error messages or conditions that prevented the workflow from running

Can I customize which fields are sent?

The payload includes all relevant fields for each trigger type. You can choose which fields to use in your Flow workflow actions.

Is there a limit to how many events can be sent?

There's no hard limit on events from Assisty. However, Shopify Flow may have its own limits based on your plan.

Need Help?

If you have questions or run into issues:

• Chat with us: Click the chat icon in the bottom-right corner
• Email: customer.services@assisty.ai
• Shopify Flow docs: Shopify Flow Help

Last updated: December 2025

Updated on: 19/12/2025