Articles on: Troubleshooting

Should I contact the Assisty team to request a new report?

Absolutely! At Assisty, we value your input and strive to meet your specific reporting needs. If you require a new report that is not currently available in our library, we encourage you to contact our dedicated team for assistance. Here's what you need to know:

Custom Report Development:
Our experienced product team is here to help you create custom reports tailored to your unique business requirements.
Reach out to our support team or use our designated communication channel to express your request for a new report.

Detailed Requirement Specification:
Provide detailed information about the report you need. This includes the desired data fields, filters, visualizations, and any specific calculations or metrics you would like to see.
If possible, share supporting materials such as an Excel template or a screenshot of a similar report to help our team better understand your requirements.

Collaborative Approach:
Our team will work closely with you to gather the necessary information and ensure a clear understanding of your reporting needs.
We may reach out for further clarification or provide recommendations to enhance the report based on our expertise.

Timelines and Delivery:
Once we have a clear understanding of your requirements, our product team will provide an estimated timeline for the development of the new report.
We will keep you informed throughout the process and deliver the customized report within the agreed-upon timeframe.

Ongoing Support and Updates:
As your business evolves and your reporting needs change, you can continue to rely on our team for ongoing support and updates to your custom report.
We are committed to your success and will work with you to ensure that your reporting remains accurate, relevant, and aligned with your business goals.

At Assisty, we value your feedback and strive to provide a comprehensive reporting solution that meets your specific needs. Contacting our team to request a new report is an excellent way to enhance your reporting capabilities and gain valuable insights into your business.

Updated on: 06/07/2023

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