The Force Sync Data feature in Assisty allows you to manually trigger an immediate update of the data from your Shopify store to our system. While Assisty automatically updates data every hour for paid customers, this feature gives you the flexibility to refresh the data immediately whenever needed. Follow the steps below to utilize the Force Sync Data feature:

Locate the Last Updated Timestamp:
Access the report page where you want to initiate the data sync.
Look for the Last Updated timestamp, which indicates the date and time of the last data synchronization.

Initiate the Data Sync:
In the vicinity of the Last Updated timestamp, you will find a link called "Force Sync" or a similar label.
Click on the "Force Sync" link to initiate the data synchronization process.

Wait for the Update:
Once the data sync process is triggered, the system will begin updating the data from your Shopify store to our system.
The duration of this process may vary depending on the amount of data and the current system load.
Please be patient and allow a few minutes for the update to complete.

Confirm Updated Data:

Once the data sync process is finished, the Last Updated timestamp will reflect the new synchronization time.
You can now work with the most up-to-date data in your reports and analytics.

Conclusion

By following these steps, you can utilize the Force Sync Data feature in Assisty to manually trigger an immediate update of your data from your Shopify store. This allows you to access the latest information and ensure that your reports and analytics are based on the most current data available.

Updated on: 06/07/2023