What should I do if I find data inaccuracies?

There are two options when you found the data inaccurate or not up-to-date.

1. Force sync new data

• We provide the function in the app to let you syncing new data from your Shopify to our app.

• Follow this guide: https://help.assisty.ai/en/article/force-sync-data-zcbhj1/

2. Contact support team

• You can contact our technical supprot team to get help by various options below.

• Send a message through the in-app live chat at the bottom right of the screen.

• Call us directly: +1 860 341 5556

• WhatsApp: +84 98 386 27 36

• Send an email to customer.services@assisty.ai

Updated on: 14/08/2024