• What should I do if I need to customize a report in Assisty?

  Question What should I do if I need to customize a report in Assisty? Answer Please tell us your detailed requirement for the customizing you want to have. Please provide an excel template or a screenshot of a similar report. Our product team will work to build that report for you without any fee.Some readers

• Do we need to pay any hidden fee for Assisty after signing up?

  Question Do we need to pay any hidden fee for Assisty after signing up? Answer Assisty is free now. You do not need to pay anything for us. You can support Assisty by telling us your requirement of the report you want to have or even write a review about your experience with us at our app listing pageSome readers

• When can I know if Assisty completed the data importing process for my store?

  Question When can I know if Assisty completed the data importing process for my store? Answer After installing Assisty, you can see the data loading status on the top of every report: the loading icon and the historic date. Data is importing If the data importing is completed, you will see the status with no loading icon, and the date is the current date. Data importingSome readers

• How to save a report into My Favorite Reports?

  Question How to save a report into My Favorite Reports? Answer Step 1: View a report then click on "Save As" button on the top right corner. View a report Step 2 Enter name of your new report. Enter name of the report Step 3 Go to the menu MySome readers

• How frequently is my data refreshed?

  Question How frequently is my data refreshed? Answer By default, Assisty imports data from your Shopify Store to our system once a day. You can see a status bar at the bottom of every page. If you feel the daily frequency is not enough and want to make it hourly. Please click on "Free Speed Up" to chat with us. We will help you. Data loading frequency statusSome readers

• Should I contact the Assisty team to request a new report?

  Question When using Assisty, what should I do if I need a new report or want to customize the current one that Assisty is providing? Answer We know that every merchant has a unique business. Therefore you need a different type of report. Assisty team is willing to create any new report based on your requirement without paying any fee. Feel free to chat with us then we will build it for you.Few readers