Why is the data importing taking too long?
We apologize for the delay in your data import. Here are a few things to consider:
Initial Sync: If this is your first time importing data, it may take a few hours to complete the initial sync. During this time, the system is generating all necessary analytics reports.
Data Volume: Large volumes of data can extend import times. Ensure your internet connection is stable to facilitate a smoother import process.
Status Check: You can monitor the progress of your data sync by visiting our checking data status guide.
Retry Import: If the import seems stuck, try restarting the process. If you're a paid user, you can use the force sync feature to manually trigger a data update.
Support: If the problem persists, our support team will be available shortly to assist. Otherwise, you can direct contact our technical supprot team to get help by various options below.
Send a message through the in-app live chat at the bottom right of the screen.
Call us directly: +1 860 341 5556
WhatsApp: +84 98 386 27 36
Send an email to customer.services@assisty.ai
Thank you for your patience. We are working hard to ensure your data is imported as quickly as possible.
Initial Sync: If this is your first time importing data, it may take a few hours to complete the initial sync. During this time, the system is generating all necessary analytics reports.
Data Volume: Large volumes of data can extend import times. Ensure your internet connection is stable to facilitate a smoother import process.
Status Check: You can monitor the progress of your data sync by visiting our checking data status guide.
Retry Import: If the import seems stuck, try restarting the process. If you're a paid user, you can use the force sync feature to manually trigger a data update.
Support: If the problem persists, our support team will be available shortly to assist. Otherwise, you can direct contact our technical supprot team to get help by various options below.
Send a message through the in-app live chat at the bottom right of the screen.
Call us directly: +1 860 341 5556
WhatsApp: +84 98 386 27 36
Send an email to customer.services@assisty.ai
Thank you for your patience. We are working hard to ensure your data is imported as quickly as possible.
Updated on: 11/02/2025
Thank you!